I am truly disappointed with the company behind Cooki Script. At first, I was very satisfied with the service they offered as it integrated a solution for cookies on my website. Moreover, being one of the early supporters of the company from its beginnings, I thought I had a solid relationship with them. Because I was one of the early supporters of the company when they were still starting out, I enjoyed a Legacy plan that I renewed every year.
However, my disappointment came when they suddenly canceled my payment account without prior notice. This is not only unprofessional but also disrespectful to customers who have been supporting their company from the start. To make matters worse, they forced us to subscribe to a plan with a much higher price without offering any reasonable alternatives if we want to keep it running on our websites.
When I reached out to their support to resolve the issue, their response was simply admitting that they did it on purpose. This attitude is unacceptable and shows a complete lack of consideration for loyal customers.
I would advise caution when dealing with this company, as their lack of transparency and willingness to mistreat their customers are evident. There are many other options in the market that offer similar solutions without this kind of unfair treatment.
As a dissatisfied customer, I feel compelled to share my experience to warn other users about this company's attitude. I hope they take my feedback into account and take the necessary steps to improve their service and treat their customers with the respect they deserve.
Banner customization was not good enough with the free version. When I wanted to deactivate/uninstall the plugin, critical error occurs! I see that bug was reported to support forum many weeks ago, but not fixed.
0.7 – Tested on a WordPress 6.2 version. Works as intended.
0.6 – Tested on a WordPress 6.1 version. Works as intended.
0.5 – Tested on a WordPress 5.8 version. Works as intended.
0.4 – Tested on a WordPress 5.7 version. Works as intended.
0.3 – Tested on a WordPress 5.6 version. Works as intended.
0.2 – Tested on a WordPress 5.0 version. Works as intended.
0.1 – Initial release