booking-system

I’ve been waiting for a reply to a support ticket for a month now and I’m on the verge of abandoning this plugin for something else. Please can somebody reply with support or at least tell me that you’re unable to help? Thanks.

I recommend not to buy the premium version of this plugin. They have a terrible technical service. They take an average of a week to reply to solve nothing and refer you to the documentation. We have a serious problem with the booking system on our website and the only solution will be to change the system for another plugin and reinstall it from 0.

I think the only thing still functioning with this organization is their ability to take your money. While the plugin works fairly well if you don’t want to accept payments on its own, its paid Authorize.net plugin is broken, as is its included PayPal functionality. The changelog for the plugin was last updated in 2018 and it relies on an obsolete version of omnipay. Multiple support requests to try to get it working went unanswered. Plugins die, I get that, but if the thing doesn’t work, don’t accept money for it. That’s why I consider Pinpoint, “The #1 WordPress Booking Plugin,” fradulent. If you find yourself in our position its worth it to call your bank and try to claw your money back. It’s a shame too, because there’s a lot to be said for the UX of this plugin. The UI is out-dated and not super accessible, but you can tell that at some point a talented team cared about this plugin.

i tried to use this plugin in the paid version and had some (in my opinion: simple) questions after buying – got no solutions after almost a year of waiting. after expiring of my license – and, of course, not extending cause the missing answers – additional i’ve lost the right to download my paid version again: the website do not offer the button anymore. also i’ve got no answer to my emails to the team regarding this for weeks, so lost the paid plugin for ever… the functions of the system are not bad, but having trouble with it, users are lost. poor!

I’d suggest to not get the permenant licence beacause the customer service will disappear. I’ve had multiple requests done to fix this error 120. none could be done to fix this so I had to pay for a new plugin

Very good and prompt support.