Title: Diagnostic Support Widget for Certorix
Author: certorix
Published: <strong>Mayo 31, 2026</strong>
Last modified: Hunyo 2, 2026

---

Maghanap ng mga plugin

![](https://ps.w.org/certorix/assets/banner-772x250.png?rev=3555937)

![](https://ps.w.org/certorix/assets/icon-256x256.png?rev=3555937)

# Diagnostic Support Widget for Certorix

 Ni [certorix](https://profiles.wordpress.org/certorix/)

[I-download](https://downloads.wordpress.org/plugin/certorix.1.0.0.zip)

 * [Mga Detalye](https://tl.wordpress.org/plugins/certorix/#description)
 * [Mga Review](https://tl.wordpress.org/plugins/certorix/#reviews)
 *  [Pag-install](https://tl.wordpress.org/plugins/certorix/#installation)
 * [Development](https://tl.wordpress.org/plugins/certorix/#developers)

 [Suporta](https://wordpress.org/support/plugin/certorix/)

## Deskripsyon

**Certorix** turns your support documentation into an interactive AI diagnostic 
tree. Customers resolve issues step-by-step without waiting for an agent.

#### Key features

 * **One-click install** — enter your Organization ID and you’re live
 * **Auto-embed** — widget appears on every front-end page automatically
 * **Shortcode** — `[certorix_widget]` for precise placement on any page or post
 * **Gutenberg block** — drag-and-drop with live color preview in the editor
 * **WooCommerce** — auto-detects product context on product pages
 * **Multilingual** — passes WordPress site language to the widget automatically
 * **VNT-certified facts** — AI answers backed by Ed25519-signed product facts

#### How it works

 1. Sign up at [certorix.online](https://certorix.online)
 2. Build your diagnostic trees and publish them
 3. Copy your Organization ID from Settings  Widget Generator
 4. Paste it in WordPress  Settings  Certorix
 5. Enable auto-embed or add `[certorix_widget]` to any page

#### Requirements

 * A Certorix account (free tier available)
 * PHP 7.4 or higher
 * WordPress 6.0 or higher

### External Services

This plugin connects to the **Certorix API** (api.certorix.online) to:

 1. Load the widget script: `https://api.certorix.online/widget/v1/widget.portal.js`
 2. Serve AI-powered diagnostic sessions, verified facts, and helpdesk ticket creation.

The connection is made **client-side** (in the visitor’s browser), only when the
widget is active on the page. The plugin itself makes no server-side HTTP requests.

**What is sent:** the Organization ID you configured, the visitor’s question or 
answers during a diagnostic, and (if the visitor submits a ticket) their name and
email address.

**When it is sent:** only when a visitor interacts with the widget. No data is sent
on page load or when the widget is not active.

 * Certorix Terms of Service: https://certorix.online/legal/terms
 * Certorix Privacy Policy: https://certorix.online/legal/privacy

## Blocks

Ang plugin na ito ay nagbibigay ng 1 block.

 *   Certorix Widget

## Pag-install

 1. Upload the `certorix` folder to `/wp-content/plugins/`
 2. Activate the plugin in **Plugins  Installed Plugins**
 3. Go to **Settings  Certorix** and enter your Organization ID
 4. Enable **Auto-embed** or add `[certorix_widget]` to a page

## FAQ

### Where do I find my Organization ID?

Log in to [certorix.online](https://certorix.online), go to **Settings  Widget Generator**,
and copy the `organizationId` value.

### Does the widget work with WooCommerce?

Yes. When auto-embed is enabled, the widget on product pages automatically receives
the product name as a context hint, allowing the AI to suggest more relevant diagnostic
trees.

### Can I change the widget colors, label, or theme?

Yes. All appearance settings (colors, logo, launcher label, opening message, theme…)
are managed directly in your [Certorix dashboard](https://certorix.online/widget)
and applied automatically. No need to touch the WordPress plugin settings.

### Does it slow down my site?

No. The widget script is loaded with `defer` and only activates when a customer 
clicks the launcher. Zero impact on Core Web Vitals.

### What data does the plugin send?

The plugin embeds a JavaScript widget that communicates directly with the Certorix
API. No PHP HTTP requests are made by the plugin itself. See the [Privacy Policy](https://certorix.online/privacy)
for details.

## Mga Review

Wala pang reviews para sa plugin na ito.

## Mga Contributor at Developer

Ang “Diagnostic Support Widget for Certorix” ay open source software. Ang mga sumusunod
na tao ay nag-ambag sa plugin na ito.

Mga Contributor

 *   [ certorix ](https://profiles.wordpress.org/certorix/)

[Isalin ang “Diagnostic Support Widget for Certorix” sa iyong wika.](https://translate.wordpress.org/projects/wp-plugins/certorix)

### Interesado sa development?

[Tingnan ang code](https://plugins.trac.wordpress.org/browser/certorix/), i-check
ang [SVN repository](https://plugins.svn.wordpress.org/certorix/), o mag-subscribe
sa [development log](https://plugins.trac.wordpress.org/log/certorix/) sa pamamagitan
ng [RSS](https://plugins.trac.wordpress.org/log/certorix/?limit=100&mode=stop_on_copy&format=rss).

## Changelog

#### 1.0.0

 * Initial release
 * Shortcode [certorix_widget]
 * Gutenberg block certorix/widget
 * wp-admin Settings page
 * WooCommerce product context support
 * Auto-embed via wp_footer hook

## Meta

 *  Bersyon **1.0.0**
 *  Huling na-update **8 mga oras ang nakalipas**
 *  Mga aktibong installation **Wala pang 10**
 *  Bersyon ng WordPress ** 6.0 o mas bago **
 *  Sinubukan hanggang **7.0**
 *  Bersyon ng PHP ** 7.4 o mas bago **
 *  Wika
 * [English (US)](https://wordpress.org/plugins/certorix/)
 * Mga Tag
 * [chatbot](https://tl.wordpress.org/plugins/tags/chatbot/)[helpdesk](https://tl.wordpress.org/plugins/tags/helpdesk/)
   [support](https://tl.wordpress.org/plugins/tags/support/)[widget](https://tl.wordpress.org/plugins/tags/widget/)
   [woocommerce](https://tl.wordpress.org/plugins/tags/woocommerce/)
 *  [Advanced View](https://tl.wordpress.org/plugins/certorix/advanced/)

## Mga Rating

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/certorix/reviews/#new-post)

[Tingnan lahat ng review](https://wordpress.org/support/plugin/certorix/reviews/)

## Mga Contributor

 *   [ certorix ](https://profiles.wordpress.org/certorix/)

## Suporta

May gusto kang sabihin? Kailangan ng tulong?

 [Tingnan ang support forum](https://wordpress.org/support/plugin/certorix/)